Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return within 14 days of receiving your item.
Eligibility for Returns:
- Item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- Proof of purchase is required.
Non-returnable items:
- Gift cards
- Downloadable software products
- Health and personal care items
Refunds:
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping for Returns:
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To initiate a return, contact us at: info@clnuk.com